A PIP done right saves a salvageable employee. A PIP done wrong is just termination with extra paperwork — and everyone knows it. Here’s how to write one that’s fair, specific, and genuinely gives the person a path back.
When a PIP is the right call
- A clear performance gap persists after verbal and written warnings
- The employee is capable but underperforming (skill or effort issue, not a role mismatch)
- You can define what “good” looks like in measurable terms
Don’t use a PIP when: the role is wrong for the person, the decision is already made, or you can’t articulate the standard. That’s a different conversation.
What every PIP must include
- The gap — specific, dated examples of underperformance.
- The standard — exactly what’s expected, in measurable terms.
- The support — training, mentoring, resources you’ll provide (a PIP without support is just a threat).
- The timeline — typically 30, 60, or 90 days with check-in dates.
- The outcomes — what success looks like, and what happens if the gap remains.
Sample PIP goals (steal these formats)
- “Increase weekly client follow-ups from 10 to 25 by [date], tracked in the CRM.”
- “Reduce order errors to under 2% per month for two consecutive months.”
- “Deliver the Q3 report with zero data errors by [date].”
The 3 PIP mistakes that backfire
- Vague goals (“improve attitude”) — unmeasurable means unenforceable.
- No support offered — courts and employees both notice.
- Surprise PIPs — if the first conversation about a problem is a PIP, you’ve already failed.
Download the free PIP Template + 24 more HR documents.
