Nobody enjoys writing up an employee. But an undocumented problem is an unsolvable problem — you can’t fix what you haven’t clearly named, and you can’t defend a termination without a paper trail. A good write-up isn’t punishment. It’s a clear record: here’s what happened, here’s the standard, here’s what changes.
What every write-up must include
- Employee name, date, department, manager name
- The specific incident: date, time, what happened (facts, not adjectives)
- The policy or expectation violated (cite the handbook section)
- Prior conversations about this issue (dates)
- The corrective action required and the deadline
- Consequences if it continues
- Employee comments section + signatures (note “refused to sign” if applicable — the write-up still stands)
What to leave out
- Opinions, diagnoses, or personal commentary
- Anything about protected characteristics
- Threats you won’t follow through on
The conversation script (say this, not that)
Say: “On Tuesday you missed the client deadline, which delayed the launch. The expectation is X. Going forward I need Y by [date].”
Not: “You’re always dropping the ball and I’m tired of it.”
When a write-up becomes a PIP
One write-up = a correction. A pattern = a Performance Improvement Plan with measurable goals and a timeline. Document the pattern early — it protects both of you.
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